Accessibility Statement

We want as many people as possible to be able to use this website. That means you should be able to:

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• Zoom in up to 400% without text spilling off the screen

• Navigate most of the site using just a keyboard

• Use screen readers to access most content

• Adjust colours, contrast levels and fonts to suit your needs

 

We’ve also aimed to make the text as simple as possible to understand.

 

How accessible this website is

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We know some parts of this website are not fully accessible. Based on the latest accessibility monitoring report (October 2025), the

following issues have been identified and are not yet rectified:

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• The website does not reflow correctly at 400% zoom, requiring both horizontal and vertical scrolling

• Content within dropdown menus overflows the screen at high zoom and cannot be scrolled

• Content triggered on hover or focus cannot be dismissed easily or reliably

• Poor colour contrast on hover across multiple interactive elements, including form error messages

• Missing accessible text on icons and buttons, including navigation and video controls

• Keyboard focus is not visible on certain interactive elements

• Some buttons and icons are too small or closely spaced

• Some links are not descriptive, not visible to screen readers, or do not receive keyboard focus

 

We are actively working to address these issues and improve accessibility across the site.

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Feedback and contact information

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If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: communications@watford.gov.uk
We’ll consider your request and respond within 10 working days.

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Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed above or think we’re not meeting accessibility requirements, please email communications@watford.gov.uk.

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Enforcement procedure

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information

Watford Actually is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

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Compliance status:
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the

non-compliances listed above.